Unless stated, our SIM card will work in all modern devices (not older than 5 years). If a SIM card is only designed to work either in a phone or Dongle, we will specify it on the product page “Essential Facts” section. Please make sure that you read Essential Facts on the product page before making your purchase.

Few things to remember – your device must be unlocked to work with our SIM card.  You can read more about what it means to be an unlocked device on our blog post “What do you mean by unlocked device”.

Our SIM cards are designed to get activated as soon as they are inserted into a compatible device. Most of the SIM cards with the offer you selected will get activated within 1 second to 5 minutes.

You can read more about activating SIM card on our Blog post “How to activate a SIM Card”.

We recommend that you activate your SIM card within 6 months of receiving it. Once activated, individual SIM has its own validity. Remember to read the essential fact on the product page that will clearly state how long a SIM card will last once activated.

Yes, all our data products allow Tethering or Mobile hotspot by default. If tethering is not allowed, we will state that clearly in the Essential fact section.

Want to know more about Tethering and Mobile Hotspot? Simply read our blog post “What is Mobile Hotspot and Tethering“.

We always ship within 1 working day and able to dispatch the same day in a certain case. Please refer to our shipping page for more information.

No, when you are using our prepaid, preloaded SIM cards that come with an offer uploaded on them for you and therefore you cannot spend more than what is already loaded onto the card.  In order to keep a tab on the cost and spend, we recommend that you do not further top-up the preloaded SIM cards.

If you want to learn what is preloaded SIM card, visit our blog post “What is pre-paid or Preloaded SIM Card”.